Welcome to Cheap Fishing Outfits Store – your trusted source for quality fly fishing gear at unbeatable prices! We want your shopping experience to be as smooth as casting on a calm lake. Below you’ll find all the details about our shipping and return policies.

Shipping Information

We ship worldwide (excluding certain Asian and remote areas) and offer two shipping options to get your fishing gear to you:

Standard Shipping

  • Carrier: DHL or FedEx
  • Cost: $12.95 USD
  • Delivery Time: 10-15 business days after shipping

Free Shipping

  • Carrier: EMS
  • Cost: Free for orders over $50
  • Delivery Time: 15-25 business days after shipping

Order Processing Time: All orders are processed within 1-2 business days. You’ll receive a confirmation email with tracking information once your order ships.

Our Return Promise

We stand behind our fishing gear like we stand in our favorite fishing spot – with complete confidence. If something isn’t quite right with your fly rods, shirts, tying kits, or other angling essentials, we’ll make it right.

Return & Exchange Policy

  • Returns and exchanges accepted within 15 days of receiving your order
  • All items must be in original condition – unworn, unused, with tags attached, and in original packaging
  • Original shipping fees are non-refundable unless the return is due to our error

Non-Returnable Items

To protect all our anglers, we cannot accept returns on:

  • Fly Tying Materials (floatants, weights, etc. for hygiene reasons)
  • Personalized or custom fishing gear
  • Items marked “Final Sale”

How to Return or Exchange

Reeling in a return is easy with these steps:

  1. Initiate Your Request: Email us at [email protected] within 15 days of receiving your order. Use our template below to make it quick.
  2. Wait for Approval: Our fishing gear experts will review your request within 2 business days and send return instructions.
  3. Pack It Up: Securely package the item(s) with original packaging and include your order number.
  4. Ship It Back: Send the package to our headquarters at:
    Cheap Fishing Outfits Store
    4348 Calico Drive
    NEWARK VALLEY, US 13811
  5. Get Your Refund/Exchange: Once we receive and inspect your return, we’ll process within 3-5 business days.

Return/Exchange Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Cheap Fishing Outfits Team,

I would like to request a [return/exchange] for my order #[Your Order Number] received on [Date].

Item(s) for return/exchange:

  • [Product Name]
  • [Size/Color if applicable]
  • [Reason for return/exchange]

For exchanges, my preferred replacement item is: [Product Name, Size, Color if different]

Please let me know the next steps at your earliest convenience.

Best regards,
[Your Full Name] [Your Email Address] [Your Phone Number – optional]

Refund Information

Once your return is processed:

  • Timing: Refunds take 3-5 business days after we receive your return
  • Method: Refunds go back to your original payment method (Visa, MasterCard, JCB, PayPal)
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Exchange Information

Want a different size or model? Here’s how exchanges work:

  • We’ll ship your replacement item once we receive your return
  • If the new item costs more, you’ll pay the difference
  • If it costs less, we’ll refund the difference
  • Exchanges follow the same shipping options as original orders

Damaged or Defective Items

If your fishing gear arrives damaged or defective (we know how disappointing that is when you’re eager to hit the water):

  • Contact us immediately at [email protected] with photos of the damage
  • We’ll arrange a free return and send a replacement at no cost
  • In some cases, we may issue a refund instead

Pro Angler Tip

Consider purchasing our recommended fishing packs & luggage to protect your gear during transit if you think you might need to make a return.

International Returns

For our international anglers (excluding certain Asian and remote areas):

  • You’re responsible for return shipping costs
  • We recommend using a trackable shipping service
  • Original shipping fees and any import duties/taxes are non-refundable

Have questions about returns? Our fishing gear experts are ready to help at [email protected].

Tight lines and happy fishing,
The Cheap Fishing Outfits Store Team